Pawsitive Vibes Notebook

At Pansy and Daisy , we strive to ensure that your orders are delivered promptly and securely. Here’s what you can expect when it comes to shipping:

1. Order Processing & Shipping Confirmation:
   Once your order is placed, you will receive a confirmation email with your order details. As soon as your order is dispatched, we will send you an email notification containing your tracking number and shipping details so you can track your package’s progress.

2. Shipping Timeframe:
   Orders are usually delivered within 3-7 business days of placing your order. Please note that this delivery window may vary depending on your location and the shipping method chosen. If you order during festive seasons or holidays, deliveries may take slightly longer, but we will keep you updated and notify you of any potential delays.

3. Delivery Exceptions:
   While we strive to deliver your order within the standard 3-7 day period, delivery times may be affected by unforeseen circumstances such as weather conditions, logistical issues, or high demand during special seasons. In these cases, we will notify you via email with updated shipping details.

4. Holidays & Festive Seasons:
   During holidays and festive seasons, processing times may be slightly delayed due to high order volumes. We recommend placing your orders early to avoid any disruptions. Should any delays occur, we will notify you promptly to keep you informed.

5. Shipping Fees:
   Shipping fees will be calculated and displayed at checkout based on your location and the shipping option chosen.

6. Order Tracking:
   Once your order is dispatched, you can track your shipment using the tracking number provided in the shipping confirmation email.

7. Undelivered or Lost Packages:
   If your package is delayed beyond the estimated delivery date or appears to be lost, please contact us at pansyanddaisy@gmail.com with your order details. We will investigate the issue and ensure that you receive your order as soon as possible.

8. International Shipping (if applicable):
   For international orders, delivery times may vary depending on customs clearance and local postal services. Please be aware that any additional customs fees or taxes will be the responsibility of the customer.

9. Returns and Exchanges:
   If you need to return or exchange your product, please refer to our Return and Exchange Policy for further details.

Damages and Issues

We take great care to ensure that your order reaches you in perfect condition. However, if you receive an item that is defective, damaged, or incorrect, we ask that you inspect your order upon delivery and contact us immediatelyat pansyanddaisy@gmail.com. Please provide details and photos of the issue so we can assess the situation and take the necessary steps to make it right.

Returns and Exchanges

At this time, we do not accept returns or exchanges on any items. We encourage you to review the product details and size guide carefully before placing your order to ensure the best possible fit and satisfaction.

If you encounter any issues with your order, such as receiving the wrong or damaged item, please refer to our Damages and Issues policy above, and we will work with you to resolve the matter.

 Cancellation Policy
At Pansy & Daisy, we’re committed to fulfilling your orders with care and precision. As we are just starting out, we currently do not accept cancellations once an order has been placed. We encourage you to review your order details carefully before completing your purchase. If you have any questions or concerns, feel free to reach out to us, and we’ll be happy to assist you!